Start with a call.
Call 786-706-6878 to discuss your lock or key problem. Tell us your exact location and whether you need access, a repair, a rekey or new hardware. If you are not sure, describe what you can see and what has changed.
Both phone staff and technicians can help in English and Spanish. Ask about current availability and an estimate before arranging a visit. There is no online booking form on this website.
For a building or vehicle.
At a condo or apartment, provide the building name, unit and visitor entrance, and arrange any required access or approval. At a business, identify the person who can authorize the work. This site does not advertise a walk-in store; call before traveling anywhere.
For a vehicle, give its make, model and year, whether any working key remains, and its parking location. In a garage, include the level, section and nearby entrance. Have identification and proof of your right to the property or vehicle available; if documents are locked inside, say so.
Agree on the next step.
Ask what the estimate covers and which details may require an inspection. Explain access or scheduling restrictions at the start. Confirm the proposed work and total before it begins, including any later changes to the plan.
If a person is in immediate danger, contact emergency services first. Otherwise, stay somewhere safe while arranging locksmith help and keep your phone available for location details.